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120-Day Limited Warranty
This consumer warranty extends to the original consumer purchase of any Elakai Outdoor Product (hereinafter referred as the "Product").
WARRANTY DURATION: This Product is warranted to the original consumer purchase of a period of one-hundred and twenty (120) days from the original purchase.
WARRANTY COVERAGE: Elakai Outdoor warrants to the original Consumer Purchaser that any Product of its manufacture is free from defects in material and workmanship when used for the intended purpose under normal use and conditions. THIS WARRANTY IS VOID IF THE PRODUCT HAS BEEN DAMAGED BY ACCIDENT, UNREASONABLE USE, NEGLIGENCE, IMPROPER SERVICE, FAILURE TO FOLLOW INSTRUCTIONS PROVIDED WITH THE PRODUCT OR OTHER CAUSES NOT ARISING OUT OF DEFECTS IN MATERIAL AND WORKMANSHIP.
WARRANTY PERFORMANCE: During the above one-hundred and twenty (120) day warranty period, Elakai Outdoor shall repair or replace with a comparable model, and Product, or component thereof, which may prove defective under normal use and proper care, and which our examination shall disclose to our satisfaction to be thus defective, please contact our Warranty Dept.
E-mail us at:
Consumercare@elakaioutdoor.com
Other than shipping requirements no charge will be made for such repair or replacement of in-warranty Products. Elakai Outdoor strongly recommends that the Product is insured for value prior to mailing.
WARRANTY DISCLAIMERS: ANY IMPLIED WARRANTIES ARISING OUT OF THIS SALE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ABOVE ONE-HUNDRED AND TWENTY (120) DAY WARRANTY PERIOD. ELAKAI OUTDOOR SHALL NOT BE LIABLE FOR LOSS OF USE OF THE PRODUCT OR OTHER CONSEQUENTIAL OR INCIDENTAL COSTS, EXPENSES OR DAMAGES INCURRED BY THE CONSUMER OF ANY OTHER USE.
Some states do not allow the exclusion or limitation of implied warranties or consequential or incidental damages, so the above limitations or exclusions may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.
NOTE: This product can be played outdoors but must be stored indoors.
Full Lifetime Craftsmanship Warranty
This lifetime warranty extends to the original consumer purchase of the following Elakai Outdoor products (hereinafter referred as the "Product"):
Horseshoes (EGHS-00)
Giant Mountain Blocks (EGMBW-00)
Bocce Ball (EGBB107R-00)
Under Elakai Outdoor's full lifetime warranty, Elakai Outdoor will repair or replace with an item of equivalent value, at its option, any covered product or component part which is found to be defective under normal use and service, without charge, and within a reasonable amount of time after notification and delivery of the covered product (as set forth below), for the lifetime of the covered products. In the event that the covered products or component parts still contain a defect in materials or workmanship after a reasonable number of attempts by Elakai Outdoor to remedy the defect, the covered product owner is entitled to either a refund of the purchase price or a replacement of the covered product or its component part without charge.
Elakai Outdoor's full lifetime warranty does not cover normal maintenance and service, ordinary wear and tear, and does not apply to any covered products or component parts which have been lost or stolen; or subject to misuse, neglect, intentional damage, carelessness, accident; unauthorized or improper disassembly, adjustments, modifications, or repairs made or attempted by anyone other than a qualified technician following Elakai Outdoor authorized procedures; or as a result of failure to follow the covered product's operating and care instructions.
Other than shipping requirements no charge will be made for such repair or replacement of in warranty products. Elakai Outdoor strongly recommends that the product is insured for value prior to mailing.
WARRANTY LIMITATIONS The full warranties stated above are in lieu of any and all other warranties, expressed or implied, including but not limited to, merchantability and fitness for a particular purpose. Elakai Outdoor's liability shall under no circumstances exceed the actual amount paid by the owner of the defective covered product or component part. Elakai Outdoor shall not be liable for indirect, incidental, consequential or special damages with respect to economic loss, injury, death, or property damage, whether as a result of breath of these warranties, negligence or otherwise, even if it has been informed of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of implied warranties and/or incidental or consequential damages, so the above limitations or exclusions may not apply to you.
The full warranties stated above give you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
The full warranties stated above are only valid for residents of the United States. For residents of other countries, please contact the local authorized Elakai Outdoor Consumer Care Team for assistance.
The full warranties stated above are effective January 1, 2020, and supersede any and all other warranties.