The overall experience was good, but the product was lesser quality than I expected. While the boards assembled easily and appear well-built (it was a gift), I was very disappointed with the appearance and finish on the top board itself. The website photographs of this style made it look like a polished piece comprised of hardwoods. While I knew when placing the order the top layer was not hardwood, it appeared to be so; consequently, I thought it was a particular finishing process that set your products apart from others. Had I realized the type of finish the product would have, I might have selected a different design, or altogether different manufacturer. Also, the boards are very, very, very heavy. Difficult for two adult women to pack up and bag. Otherwise, I would recommend the company.